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Save more on eligible products when you purchase multiple items, making it easier to care for your pet while spending less.
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Frequently Asked Questions
We offer two delivery options across Singapore:
Standard Delivery ($3): Arrives within 2–3 working days.
Express Delivery ($10): Arrives within 1–2 working days.
*Delivery times may vary during peak periods, public holidays, or due to courier delays.
Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your delivery’s progress.
Yes. Every product we carry is carefully reviewed by our veterinary team. We consider the available scientific evidence, recommendations from veterinarians around the world, and real-world feedback from pet owners before deciding whether it deserves a place on our shelves.
Our goal is simple: to recommend products we would be comfortable using for our own patients.
Yes. We accept change-of-mind returns on eligible items. Please refer to our Returns & Refunds Policy for full details, conditions, and exclusions.
Please contact us as soon as possible with your order number and photos of the item. Our team will review the issue and arrange a suitable resolution.
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